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Werenode Mobile App User Manual

Introduction

The Werenode Mobile App allows users to seamlessly locate, access, and manage electric vehicle (EV) charging stations within the Werenode network. This guide provides step-by-step instructions for installing, using, and troubleshooting the app.


1. Installation

Download and Install

  • The app is available on:
  • Search for Werenode and tap Install.
  • Open the app and grant necessary permissions (e.g., location access).

Account Creation & Login

  • Open the app and Sign Up using an email or social media login.
  • Verify your email and set up a password.
  • If you already have an account, click Login and enter your credentials.

2. Using the App

Locating Charging Stations

  1. Open the Map View to see available charging stations.
  2. Use filters to refine results by:
    • Charging power (kW)
    • Availability
    • Payment methods
  3. Tap on a station marker to view details (address, connector type, pricing).

Starting a Charging Session

  1. Select a station from the map.
  2. Tap Start Charging.
  3. Scan the QR code on the charger or enter its ID manually.
  4. Confirm the session and begin charging.

Stopping a Charging Session

  1. Open the Active Session tab.
  2. Tap Stop Charging.
  3. Unplug your vehicle and check the transaction details.

Payment & Billing

  • Payment methods:
    • Credit/Debit Card
    • Cryptocurrency (if supported by the station, also depending on country)
  • Check transaction history under Payments.
  • Download invoices for completed sessions.

3. Advanced Features

User Profile & Settings

  • Update personal details.
  • Configure preferred charging settings.
  • Enable push notifications for station availability.

Adding a Charging Station

If you own a charger, you can register it:

  1. Navigate to My Stations.
  2. Tap Add a New Station.
  3. Enter charger details (location, power, pricing).
  4. Submit for verification.

Referral & Rewards

  • Earn rewards by inviting friends to use Werenode.
  • Share your referral code and receive credits for each signup.

4. Troubleshooting

Common Issues & Solutions

IssueSolution
Charger not workingCheck connection, restart the app, or contact support.
Payment failedVerify payment method, retry, or contact support.
App crashesUpdate the app or reinstall it.

5. Contact Support

For assistance, contact:

Stay connected and enjoy seamless EV charging with Werenode!