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Werenode Mobile App User Manual

Introduction​

The Werenode Mobile App allows users to seamlessly locate, access, and manage electric vehicle (EV) charging stations within the Werenode network. This guide provides step-by-step instructions for installing, using, and troubleshooting the app.

1. Installation​

Download and Install​

  • The app is available on:
  • Search for Werenode and tap Install.
  • Open the app and grant necessary permissions (e.g., location access).

Account Creation & Login​

  • Open the app and Sign Up using an email or social media login.
  • Verify your email and set up a password.
  • If you already have an account, click Login and enter your credentials.

2. Using the App​

Locating Charging Stations​

  1. Open the Map View to see available charging stations.
  2. Use filters to refine results by:
    • Charging power (kW)
    • Availability
    • Payment methods
  3. Tap on a station marker to view details (address, connector type, pricing).

Starting a Charging Session​

  1. Select a station from the map.
  2. Tap Start Charging.
  3. Scan the QR code on the charger or enter its ID manually.
  4. Confirm the session and begin charging.

Stopping a Charging Session​

  1. Open the Active Session tab.
  2. Tap Stop Charging.
  3. Unplug your vehicle and check the transaction details.

Payment & Billing​

  • Payment methods:
    • Credit/Debit Card
    • Cryptocurrency (if supported by the station, also depending on country)
  • Check transaction history under Payments.
  • Download invoices for completed sessions.

3. Advanced Features​

User Profile & Settings​

  • Update personal details.
  • Configure preferred charging settings.
  • Enable push notifications for station availability.

Adding a Charging Station​

If you own a charger, you can register it:

  1. Navigate to My Stations.
  2. Tap Add a New Station.
  3. Enter charger details (location, power, pricing).
  4. Submit for verification.

Referral & Rewards​

  • Earn rewards by inviting friends to use Werenode.
  • Share your referral code and receive credits for each signup.

4. Troubleshooting​

Common Issues & Solutions​

IssueSolution
Charger not workingCheck connection, restart the app, or contact support.
Payment failedVerify payment method, retry, or contact support.
App crashesUpdate the app or reinstall it.

5. Contact Support​

For assistance, contact:

Stay connected and enjoy seamless EV charging with Werenode!